This page has information on the following areas:

 

Customer Support

If you’re having a problem with any of our games or items, please contact our customer support team by emailing support@ndreams.com, contact us on Twitter (@ndreamers) or on Facebook (www.facebook.com/ndreamers).

Privacy Policy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The only information we collect is your name, your email address and your progress, scores and usage of our games. We never collect your date of birth, your address or location of any kind (unless you win a competition that requires us to send you a physical prize!) or any credit/debit card information. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register on our websites if you would like to receive our newsletter(s) as well as updates on our new products and services. We promise not to share your email address with any other company. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We are registered as a data controller with the Information Commissioner’s Office, and abide by the UK Data Protection Act.

Tracking and Analytics 

Our website
IP addresses, URLs visited, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track logins, sessions, and collect anonymous traffic data. You have the options to enable or disable cookies for this site when you first visit it.

Though nDreams itself does not use cookies in order to track your movement around the web, our websites and apps may contain APIs from third parties. Specifically, our websites use Google Analytics to help analyse how users use the site. The tool uses cookies to collect internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website, including your IP address, is transmitted to Google. This information is then used to evaluate use of our website and to compile statistical reports on website activity.

Our third party partners, and their privacy policies are as follows:

Google Analytics: http://www.google.com.au/analytics/learn/privacy.html

Game Analytics: http://www.gameanalytics.com/privacy.html

Our games
Like many online and mobile games, we gather limited amounts of data to help us work out what players are doing, which parts of our games players use and enjoy the most, and to store the level/progress information of players. Some of our online games use Google Analytics. Our ‘Pubplay’ mobile game uses Flurry, which collects, uses, shares and stores data about players. If you want to opt out of Flurry services, you can do so by visiting this URL: http://www.flurry.com/user-opt-out.html. Inside our PlayStation Home spaces, we store your progress on our database; this has no personal information other than your PSN ID, and records your scores/levels in our games so you can level up, get rewards for achieving certain scores and so on. We also record how many times players visit spaces, so we can learn which spaces are popular and which aren’t. By using our games, you consent to us using these analytic tools.

Our mailing list
The information for our nDreams mailing lists is stored on a secure hashed database. You can unsubscribe from the list at any time by clicking on the link on the bottom of each newsletter.

Terms of Service

nDreams grants to you a non-exclusive, non-transferable, revocable limited license to use and display the games and related software (excluding source and object code) for your personal (or household) non-commercial use by any machine(s) of which you are the primary user. You agree not to use the Service for any other purpose, or to copy or distribute the content of the Service except as specifically allowed in this agreement.

You do not acquire any ownership rights by using our games, downloading material from or uploading material to our site, or by purchasing any virtual goods.

You agree not to copy, redistribute, publish or otherwise exploit material from the Service, except as expressly permitted herein, without the express prior written permission of nDreams.

Waiver of Liability

You expressly agree that use of nDreams  games is at your sole risk and is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of non-infringement, merchantability or fitness for a particular purpose (except only to the extent prohibited under the laws applicable to terms of use with any legally required warranty period to the shorter of thirty days from first use or the minimum period required). Without limiting the foregoing, neither nDreams  nor its affiliates or subsidiaries, or any of their directors, employees, agents, attorneys, third-party content providers, distributors, licensees or licensors warrant that the service will be uninterrupted or error-free. 

Under no circumstances will nDreams be liable to you for more than the amount you have paid nDreams in the ninety (90) days immediately preceding the date on which you first assert any such claim.

Pubplay Alcohol Disclaimer

PubPlay is intended for responsible adults of legal drinking age, and is purely intended for entertainment purposes.

nDreams does not advocate the abuse of alcoholic beverages and hope that if you do drink whilst playing PubPlay, you do so with moderation and caution. It is not the intent to promote mis-use of alcohol, alcoholism, hazing, binge drinking or any other form of alcohol abuse.
Remember:

    • Never drink and drive
    • If the law in your country says you’re too young to drink, don’t.
    • Do not drink too much. Excessive consumption of alcohol will cause irreperable harm to your body and may be lethal.

  • If you have a problem to stop drinking, seek professional help.

Copyright

All website content is copyright (c) nDreams Ltd.

Any questions or complaints about our websites, games or items can be resolved by emailing us at support@ndreams.com.

Creative Commons

Some of our products include GeoLite data created by MaxMind, available from , which allows us to work out which country players are playing our games from.

Competition Rules

The general rules to all official nDreams competitions can be found here:
nDreams Competition Rules

Specific rules for each competition can be found on the competition site.

Company number: 4362105 Registered office: Spectrum Point, 279 Farnborough Road, Farnborough, Hampshire GU14 7LS, England, UK